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Frequently Asked Questions
Are there additional costs?
TallyBoat offers a range of subscription plans tailored to your needs, each with different features and pricing. Additional costs may apply for certain features, services, or add-ons beyond the basic plan. Please refer to our pricing page for detailed information on subscription options and associated costs.
Support Included?
Yes, technical support is included with all subscription plans. Our dedicated support team is available (according our SLA) to assist you with any questions or issues you may encounter while using the TallyBoat platform. Feel free to reach out to us for prompt assistance and guidance.
How to sing in?
To sign in to TallyBoat, follow these steps:
- Open the TallyBoat Website: Launch your preferred web browser and navigate to the TallyBoat website.
- Locate the Sign-In Option: Look for the sign-in or login option, typically found at the top right corner of the TallyBoat webpage. Then You visit the Tallyboat Platform.
- Enter Your User Account Credentials: Click on the sign-in or login option to access the login page. Enter your username or email address along with your password.
- Click Sign In: Once you’ve entered your credentials, click on the “Sign In” button to proceed with logging into your account.
- Access Your User Account: Upon successful sign-in, you will gain access to your TallyBoat user account. Here, you can manage your profile types, company details, boat operations, access features, and perform various tasks based on your user role and permissions.
In case you encounter any issues during the sign-in process, you can usually find a “Forgot Password” option on the login page to reset your password. Alternatively, feel free to reach out to TallyBoat support for further assistance.
What about Refunds?
Refunds for TallyBoat services are subject to our Refund Policy. Here are some key points regarding refunds:
- Refund Eligibility: Refunds may be available depending on the specific circumstances and terms outlined in our Refund Policy.
- Requesting a Refund: To request a refund, users must follow the procedures outlined in our Refund Policy, which typically involves submitting a refund request through our designated channels.
- Refund Processing Time: Once a refund request is received, it will be processed according to the timelines specified in our Refund Policy. Processing times may vary depending on the nature of the request and other relevant factors.
- Refund Criteria: Refunds are typically granted based on adherence to the terms and conditions outlined in our Refund Policy. Users should review these criteria carefully to understand their eligibility for a refund.
- Contacting Support: If users have any questions or concerns regarding refunds or the refund process, they are encouraged to contact our support team for assistance. Our support representatives will be happy to provide guidance and address any inquiries related to refunds.
Can I change Plans or cancel at any time?
Yes, you can change plans or cancel your subscription at any time with TallyBoat. Here’s what you need to know:
- Changing Plans: You have the flexibility to upgrade or downgrade your plan at any time based on your changing needs. Whether you need to access additional features or adjust your subscription level, you can easily switch between plans to suit your requirements.
- Cancellation Policy: If you decide to cancel your subscription, you can do so at any time. There are no long-term commitments, and you have the freedom to end your subscription whenever you choose.
- No Long-Term Contracts: TallyBoat does not lock you into long-term contracts. You have the freedom to manage your subscription on a yearly basis, allowing you to make changes or cancel as needed without penalties or obligations.
- How to Change or Cancel: To change your plan or cancel your subscription, simply log in to your TallyBoat account and navigate to the subscription management section. From there, you can explore your plan options, make changes, or initiate the cancellation process.
- Prorated Charges: In some cases, if you change plans in the middle of a billing cycle, you may receive a prorated credit or charge for the remaining days of your current subscription period based on the new plan’s pricing.
Overall, TallyBoat prioritizes flexibility and transparency in its subscription management, allowing users to adapt their plans according to their evolving needs with ease.